Shipping Policy
Important Information:
- Order Cut-Off Time: 12:00 GMT
- Order Processing Time: 1–2 days (Monday to Friday)
- Package Transit Time: 5–7 days (Monday to Friday)
- Total Delivery Time: 6-9 business days
- Shipping Costs: Delivery is free within the United Kingdom.
Shipping Process
Once your order has been placed, you will receive a confirmation email indicating that processing has begun. This step typically takes 1–2 days (Monday to Friday). After dispatch, you will receive an email with tracking information so you can follow the status of your delivery. The package transit time is approximately 5–7 days (Monday to Friday) and total delivery time is 6-9 business days.
Possible Delays
Delays can occur for many reasons. If your delivery is delayed, we kindly ask that you allow an additional 3 days (Monday to Friday). If your order still hasn’t arrived after this period, please contact us at info@nolathelabel.com so we can investigate the matter further.
Cancellations
If you wish to cancel your order, please contact us as soon as possible at info@nolathelabel.com. A cancellation is not possible once the parcel has been dispatched.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at info@nolathelabel.com with photos of the issue. We will promptly review the matter and arrange a replacement.
If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.
Customer Service Hours:
Monday to Friday: 08:00-17:00 GMT
Email: info@nolathelabel.com
Phone: +447458114964
Contact Form: Open Contact Form